Privacy Policy
Fookmore (the "Store") respects and values your personal privacy. This Privacy Policy explains how we collect, use and protect your personal data when you browse and use fookmore.com (the "Site").
1. Information we collect
When you register an account, place an order, or contact us, we may collect the following:
- Name, contact number, email address, shipping and billing address
- Order history and payment information (credit-card details are processed by third-party payment providers and are not stored by us)
- Browsing history, device information, IP address and cookie data
2. How we use your data
We use your personal data only for the following purposes:
- Processing and shipping your orders
- Handling returns, exchanges and customer-service enquiries
- Sending you promotional messages and offers, with your consent
- Improving the functionality, user experience and product content of the Site
- Meeting legal or regulatory requirements
3. Disclosure
We do not sell your personal data. We may share necessary information with third parties in the following situations:
- Logistics and delivery providers (for shipping)
- Payment service providers (for payment processing)
- Our e-commerce platform provider Shopline (for operating the Site)
- Legal or government authorities, where required by law
4. Cookies
The Site uses cookies to remember your browsing preferences, cart contents and login state. You can disable cookies in your browser settings at any time, but some features may not work properly as a result.
5. Data security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration or disclosure. However, no internet transmission is completely secure, and we cannot guarantee zero risk during data transfer.
6. Your rights
Under the Personal Data (Privacy) Ordinance, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (except where retention is required by law)
- Withdraw consent to receive promotional messages
To exercise these rights, please contact us using the email below.
7. Updates to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on the Site and take effect from the date of posting.
8. Contact us
If you have any questions about this Privacy Policy, please email:
Last updated: 25 April 2026